Hotellet
  • How are you open?

    Our opening hours vary during the seasons, see our opening hours here.

  • When is breakfast served?

    See our opening hours for breakfast here.

  • Do you have to book a table in the restaurant?

    Yes, we recommend that you pre-book a table as the number of seats in the restaurant is limited during the evening. Simply book here or contact us at info@copperhill.se and we will help you. You can also order from our lobby menu and enjoy the food in the Fireside Lobby & Bar. For lunch and lobby menu no pre-booking is required.

  • When can I check in?

    Check-in is guaranteed from 15:00.

  • Is it possible to check out later than 10:00?

    This is usually possible at a cost of 400 SEK until 11:30 (please confirm with reception in advance). You can also leave your luggage in the luggage room and stay at the hotel in the restaurant/spa etc. after you have checked out.

  • Is there parking/garage?

    Yes, it is. The hotel's outdoor parking is free of charge for hotel guests when you register your car on the Aimopark screen at the reception. The parking garage is subject to a charge, and you pay there according to the instructions on the signs.

  • Are there electric car charging points at the hotel?

    If you drive an electric car, it's a good idea to download the Pair Recharge app.

  • How far is it to Åre By?

    From the hotel it is 9 km to Åre Village. When the lifts in the Björnens ski system are running, you can easily get to the village on skis, otherwise it takes approx. 13 min by car / taxi.

  • Is there room service?

    Yes, we do. We offer room service from 16.00-21.30, with a service fee of 145 SEK. More info can be found in the room.

  • Is ski storage available at the hotel?

    Answer. On floor -1 there are private ski lockers that you lock with your room key. There are also boot warmers here.

  • Where to rent skis?

    If you want to buy a lift pass or rent ski equipment, you can easily do so at Skistar - just mention that you are staying at Copperhill Mountain Lodge. NOTE! To ensure that the equipment is in place upon arrival, Skistar requests that you book at least 12 days before arrival. The equipment is picked up at SkistarShop on floor -1 of the hotel.

  • Can you bring dogs?

    Yes, we do. We have a number of rooms where dogs are allowed, these must be booked via info@copperhill.se or via +46 647 143 00. A fee of 250 SEK/night will be added. The guide dog stays free of charge. Dogs are not allowed in the restaurant but they are welcome in the Fireside Lobby & Bar.

  • Are there any activities for children?

    Location. In our lower lobby is our "Game Zone", a game room filled with arcade games. Pay directly into the machine or via tokens purchased at reception. There is also a ping pong table and pool table.

    During high season weeks, our mascot Simla comes to visit. Some holidays we also open up one of our conference rooms for games and games that require a little more space.

  • Is there a gym at the hotel?

    Yes, there is a gym on the ground floor.

  • Can you get your clothes washed?

    Yes, hand them in at the reception, 350 SEK per bag. No dry cleaning.

  • Do you accept cash?

    No, we are cashless.

  • Do you have free wifi?

    Yes, we offer free wifi to all our guests.

  • If I am a member of Strawberry, do I earn Spenn when I stay with you?

    Yes, make sure to show your card at check-in and Spenn will register. You can also contact us at the time of booking and provide your membership number.

  • What can I do in Åre if I don't ski or hike?

    There are lots of things for you to do. Ask our staff for tips or visit aresweden.com.

Boende & Bokning
  • How late can I cancel a room?

    See our booking conditions here.

  • When can I check in?

    Check-in is guaranteed from 15:00.

  • Is it possible to check out later than 10:00?

    This is usually possible at a cost of 400 SEK until 11:30 (please confirm with reception in advance). You can also leave your luggage in the luggage room and stay at the hotel in the restaurant/spa etc. after you have checked out.

  • What is included in the room rate?

    Breakfast, spa entrance from 06:00-13:00 and access to the gym are always included. We also have different packages where e.g. dinner is included.

  • Is there room service?

    Yes, we do. We offer room service from 16.00-21.30, with a service fee of 145 SEK. More info can be found in the room.

  • Why do room rates vary?

    Room rates vary according to the season and day of the week. We apply dynamic pricing according to supply and demand.

  • Do the rooms have a balcony?

    All rooms, except Steel Standard, Steel Cabin, Bronze & Bronze Large have a balcony or patio.

  • Can you bring dogs?

    Yes, we do. We have a number of rooms where dogs are allowed, these must be booked via info@copperhill.se or via +46 647 143 00. A fee of 250 SEK/night will be added. The guide dog stays free of charge. Dogs are not allowed in the restaurant but they are welcome in the Fireside Lobby & Bar.

  • Can I order VIP for a room?

    That's fine! See our VIP menu here and order via info@copperhill.se.

  • If I am a member of Strawberry, do I earn Spenn when I stay with you?

    Yes, make sure to show your card at check-in and Spenn will register. You can also contact us at the time of booking and provide your membership number.

Spa & Gym
  • When are children welcome in the spa?

    Yes. Children (3-14 years) accompanied by their parents are welcome from 07.00-10.00 and 13.00-17.00. Other times the age limit is 14 years.

  • How much does it cost to go to a spa?

    Hotel guests: Free until 13:00, after that 125 SEK/adult, 60 SEK/child.

    External guests: Varies according to season and time of day, see information here.

  • Is there a gym at the hotel?

    Yes, there is a gym on the ground floor. Find out more here.

Quick navigation in the FAQ:
The hotel
Accommodation & Booking
Spa & Gym